" KPI
Ensure 80% conversion on daily leads receive
Coordinate with agents & Ensure fix appointment should be picked 90%
KRA
Daily Attendance by 8 am
Daily leads received Calling should be done before 9AM
Daily morning report should be send to TL & City coordinator before 9.30AM
Ensure Not Interested & No response leads should be cleared on daily basis
After present day leads calling need to take future leads for calling & complete before 1PM
Above 5days WIP cases calling should be done & send the feedback to TL & City coordinator on daily basis
Daily by 5 to 6.30PM need to call for next day leads received & fix appointment
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