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Telecaller Inbound

BPO / Customer Care

₹12500 - 16000/month

Lucio IT Services Company
Lucio IT Services
Verification check
Verified Employer

Location
Location
Bommanahalli, Bengaluru, Karnataka
Experience
Experience Required
Fresher
Education
Education Required
Graduation
Gender
Gender
both

Salary
₹12500 - 16000/month
Incentives

Job Type
Job Type : Full time
Shift
Day Shift icon
Day Shift
Days of Work
Working Days
6 Days/week
Work Hours
Working Hours
9 Hours/day

Other Requirements
Other Requirements
Aadhaar Card
Aadhaar Card


Job Description
Job Description
Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation