Customer Relationship Officer
Retail / Counter Sales
₹17000 - 21000/month
Talentedge Education
Verified Employer
Location
Bavdhan, Pune, Maharashtra
Experience Required
Fresher
Education Required
Graduation
Gender
both
₹17000 - 21000/month
Incentives
Phone Allowance
Job Type : Full time
Shift
Day Shift
Days of Work
5 Days/week
Skills Required
Basic English
Advanced English
Other Requirements
Aadhaar Card
Education Proof
Job Description
We are looking for candidates joining us as Customer Relationship Officer in Pune. The salary for the role would range from 17000 to 21000.
-Taking call escalations and reaching out to customers who have emailed their escalations
-Understand and resolve the queries of customer over the call, emails and chats.
-Will be responsible for collection of the pending fees.
-To be in constant touch with the students to ensure that they complete the course in timely manner. indicators (KPIs)
-Preparing reports for your Line Manager on performance against these KPIs
-Taking call escalations and reaching out to customers who have emailed their escalations
-Understand and resolve the queries of customer over the call, emails and chats.
-Will be responsible for collection of the pending fees.
-To be in constant touch with the students to ensure that they complete the course in timely manner. indicators (KPIs)
-Preparing reports for your Line Manager on performance against these KPIs