Telecalling Executive
BPO / Customer Care
₹10000 - 15000/month
Codecasper Technologies Pvt. Ltd.
Verified Employer
Location
Tollygunge, Kolkata, West Bengal
Experience Required
0 - 1 Years
Education Required
12th Standard / PUC
Gender
female
₹10000 - 15000/month
Incentives
Job Type : Full time
Shift
Night Shift
Days of Work
5 Days/week
Skills Required
Basic English
Advanced English
Other Requirements
Aadhaar Card
Bank Proof
Education Proof
PAN Card
Job Description
We are looking for candidates joining us as Telecalling Executive in Kolkata. The salary for the role would range from 10000 to 15000.
• Strong learning agility and problem solving skills.
• Demonstrates integrity and recognized as a role model by their peers and manager.
• Strong interpersonal and presentation skills.
• Highly optimistic and indomitable spirit.
• Excellent communicator with a good command of written and spoken English.
• Excellent computer skills with experience of Microsoft Word/ Outlook/ Excel/ PowerPoint.
• Willingness to travelGood interpersonal skills.
Should have an ability to engage the customers & partner to ramp up business support at the same time being able to deliver value Strategic mindset in planning and driving marketing strategies and managing customers
• Always demonstrates tenacity to achieve assigned AOP and complete the assignment despite challenges
• Well organized, able to set and reset priorities, willing to work extended hours (sometime even beyond call of duty hours) to support emergency cases.
• Conduct customer in-services for new and existing account
• Work with existing key implant centers to develop and implement strategies to move accounts towards technical self-sufficiency.
• Gather and communicate input from field to management regarding market trends, customer satisfaction, competition, and product issues
• Develop ethical, positive long-term customer relationships
• Conduct Consignment counts as required by Product and Inventory Management
• Provide Sales Forecast data to Sales Manager upon request and in a timely manner
• Develop Sales strategies and execute same within the Sales Force Effectiveness model
• Maintain data relating to Customer information and Sales activity in prescribed manner within Data Management Systems
• Strong learning agility and problem solving skills.
• Demonstrates integrity and recognized as a role model by their peers and manager.
• Strong interpersonal and presentation skills.
• Highly optimistic and indomitable spirit.
• Excellent communicator with a good command of written and spoken English.
• Excellent computer skills with experience of Microsoft Word/ Outlook/ Excel/ PowerPoint.
• Willingness to travelGood interpersonal skills.
Should have an ability to engage the customers & partner to ramp up business support at the same time being able to deliver value Strategic mindset in planning and driving marketing strategies and managing customers
• Always demonstrates tenacity to achieve assigned AOP and complete the assignment despite challenges
• Well organized, able to set and reset priorities, willing to work extended hours (sometime even beyond call of duty hours) to support emergency cases.
• Conduct customer in-services for new and existing account
• Work with existing key implant centers to develop and implement strategies to move accounts towards technical self-sufficiency.
• Gather and communicate input from field to management regarding market trends, customer satisfaction, competition, and product issues
• Develop ethical, positive long-term customer relationships
• Conduct Consignment counts as required by Product and Inventory Management
• Provide Sales Forecast data to Sales Manager upon request and in a timely manner
• Develop Sales strategies and execute same within the Sales Force Effectiveness model
• Maintain data relating to Customer information and Sales activity in prescribed manner within Data Management Systems