Customer Care Executive
BPO / Customer Care
₹20000 - 27000/month
Hire Hunters
Verified Employer
Location
Sarjapura, Bengaluru, Karnataka
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
both
₹20000 - 27000/month
Incentives
Job Type : Full time
Shift
Day Shift
Days of Work
6 Days/week
Skills Required
Customer care
Other Requirements
Aadhaar Card
Job Description
Company name: NoBroker
Website: https://www.nobroker.in/
Designation- Customer Service Representative
Educational & Skill-Set Qualifiers:
Education - Graduation/HSC qualified,
Excellent verbal and written communication skills.
Good Interpersonal skills, and numerical and analytical ability.
Decision-making skills.
Languages -
English & Hindi mandatory, Kannada/Tamil/preferred
6 days a week and the week-off will be on weekdays.
Specific Responsibilities:-
· Handle Inbound and Outbound calling for customer service.
· Identify and assess customers’ needs to achieve satisfaction.
· Build sustainable relationships and trust with customer accounts through open and interactive
· Communication.
· Provide accurate, valid, and complete information by using the right methods/tools.
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits
· Conduct follow-ups to ensure complete resolution of issues.
· Keep records of customer interactions and process customer accounts.
· Follow communication procedures, guidelines, and policies.
· Take the extra mile to engage customers.
Website: https://www.nobroker.in/
Designation- Customer Service Representative
Educational & Skill-Set Qualifiers:
Education - Graduation/HSC qualified,
Excellent verbal and written communication skills.
Good Interpersonal skills, and numerical and analytical ability.
Decision-making skills.
Languages -
English & Hindi mandatory, Kannada/Tamil/preferred
6 days a week and the week-off will be on weekdays.
Specific Responsibilities:-
· Handle Inbound and Outbound calling for customer service.
· Identify and assess customers’ needs to achieve satisfaction.
· Build sustainable relationships and trust with customer accounts through open and interactive
· Communication.
· Provide accurate, valid, and complete information by using the right methods/tools.
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits
· Conduct follow-ups to ensure complete resolution of issues.
· Keep records of customer interactions and process customer accounts.
· Follow communication procedures, guidelines, and policies.
· Take the extra mile to engage customers.