We are looking for candidates joining us as Customer Care (Chat Process) in New Delhi. The salary for the role would range from 11000 to 16500.
conducting customer satisfaction surveys to understand what areas of the company's services need improvements
catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
curating streamlined email and social media communication mediums for offers, updates and much more
dealing with customer issues and churning out an easy-to-follow solution