Engineer
Engineer (Civil/Mechanical etc)
₹16600 - 37500/month
Location
Gurugram, Haryana
Experience Required
0 - 2 Years
Education Required
Graduation
Gender
Any
₹16600 - 37500/month
Job Type : Full time
Shift
Day / Night
Days of Work
6 Days/week
Work Hours
9 Hours/day
Other Requirements
Aadhaar Card
Bank Proof
Education Proof
PAN Card
Job Description
Good with Communication Skills
· Knowledge of DSL/BRI/Analog line/FTTH
· Knowledge of SS7, SIP,Q.921/DSS1 and H.248
· Basic knowledge of IP Network for FTTH or Multimedia connection
· Good Knowledge of ISDN Call flow
· Administration of SIP, V5 Inter Faces and other VAS Services.
· To resolve faults and ensure minimum customer downtime with co-ordination with other concerned teams.
· Coordination with vendor for critical fault (TT, Data exchange, symptom collection, Trace etc)
· Capability of handling customer faults e.g. Soft faults related to Broadband and Landline
· Ability to work in 24X7 shift environment.
· Knowledge of DSL/BRI/Analog line/FTTH
· Knowledge of SS7, SIP,Q.921/DSS1 and H.248
· Basic knowledge of IP Network for FTTH or Multimedia connection
· Good Knowledge of ISDN Call flow
· Administration of SIP, V5 Inter Faces and other VAS Services.
· To resolve faults and ensure minimum customer downtime with co-ordination with other concerned teams.
· Coordination with vendor for critical fault (TT, Data exchange, symptom collection, Trace etc)
· Capability of handling customer faults e.g. Soft faults related to Broadband and Landline
· Ability to work in 24X7 shift environment.