To manage the e-commerce team to achieve sales and revenue targets on a daily weekly and monthly basis. To manage the listing of donated and bought in items via Helen & Douglas online shops, ensuring that the maximum income is achieved. Prepare items for sale, including photographic merchandising; researching appropriates prices in preparation for sale, and ensuring the suitability and quality of items listed for sale. Ensure that all text prepared for listings and marketing purposes is clear, accurate and engaging. Responding to customer questions and queries in a timely manner reflecting Helen & Douglas House as a professional on-line retailer at all times.