Patient Care
Pharmacy / Clinic / Nursing / Medical
₹20000 - 30000/month
QUESS HEALTH CARE
Verified Employer
Location
Bengaluru, Karnataka
Experience Required
3 - 5 Years
Education Required
Graduation
Gender
both
₹20000 - 30000/month
Incentives
Job Type : Full time
Shift
Day / Night
Days of Work
6 Days/week
Other Requirements
Aadhaar Card
Job Description
We are looking for candidates joining us as Patient Care Manager in Bengaluru.
Education: MHA / MBA in Hospital Administration
Experience : 3 to 5 yrs. of Experience in a similar Job role
JD
1. Explain to the patients about the available methods of treatment and its cost, help in financial counselling in terms of explaining each component of the billing and the entire package,
2. Follow completely and explain along the SOPS on , smooth and transparent billing, PDC method of cashless facilities
3. Minimize the doctors time by explaining and clearing the doubts on the surgery process, risks, and instructions with the help of the analysts
4. Counsel inpatients about the rules and regulations to be exercised before and after the surgery
5. Bridge any communication gap between patients and doctors
6. Confirm schedules and any changes with doctors and inform patients including even the digital leads, this is done with the help of Hospital administration/Analysts
7. Advise and encourage patients to come for required follow-up appointments
8. Ensure patients are comfortable and leave with a positive experience helping enhancing digital reviews
9. Manage the digital leads and CAP (referral patients) for their end-to-end IP related and also OP
10. Responsible for admission of patients, during hospitalization and discharge. End to end OP process
11. Follow-up on the discharge process and smooth billing
12. Support the Marketing teams for hospital related activities
13. Proactively and timely interventions for all the IP and OP related matters
Salary: 3 to 4 lakh P/A
Interested candidate can contact SHILPA- 8088366358
Education: MHA / MBA in Hospital Administration
Experience : 3 to 5 yrs. of Experience in a similar Job role
JD
1. Explain to the patients about the available methods of treatment and its cost, help in financial counselling in terms of explaining each component of the billing and the entire package,
2. Follow completely and explain along the SOPS on , smooth and transparent billing, PDC method of cashless facilities
3. Minimize the doctors time by explaining and clearing the doubts on the surgery process, risks, and instructions with the help of the analysts
4. Counsel inpatients about the rules and regulations to be exercised before and after the surgery
5. Bridge any communication gap between patients and doctors
6. Confirm schedules and any changes with doctors and inform patients including even the digital leads, this is done with the help of Hospital administration/Analysts
7. Advise and encourage patients to come for required follow-up appointments
8. Ensure patients are comfortable and leave with a positive experience helping enhancing digital reviews
9. Manage the digital leads and CAP (referral patients) for their end-to-end IP related and also OP
10. Responsible for admission of patients, during hospitalization and discharge. End to end OP process
11. Follow-up on the discharge process and smooth billing
12. Support the Marketing teams for hospital related activities
13. Proactively and timely interventions for all the IP and OP related matters
Salary: 3 to 4 lakh P/A
Interested candidate can contact SHILPA- 8088366358