Customer Care (Chat Process)
BPO / Customer Care
₹15000 - 23000/month
PITCS
Verified Employer
Location
Bellandur, Bengaluru, Karnataka
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
both
₹15000 - 23000/month
Incentives
Job Type : Full time
Shift
Day Shift
Days of Work
6 Days/week
Skills Required
Basic English
Job Description
We are looking for candidates joining us as Customer Care (Chat Process) in Bengaluru. The salary for the role would range from 15000 to 23000.
Customer Service (Chat & Inbound)
The primary job of a customer service representative as the first point of contact is to
address customer issues and resolve them in a timely and efficient manner on both Voice and
Non voice platforms.
Support and interact with customers on a variety of channels such as phone, email, and
ensure that all valid customer concerns are being dealt with priority.
● Good verbal and written communication
● Language preferred for verbal communication Hindi, Kannada, English and other south
Indian languages is an added advantage.
● Basic knowledge of Excel
● Maintaining a positive, empathetic, and professional attitude toward customers always
● Responding promptly to customer inquiries.
● Communicating with customers through various channels. (CHAT EMAIL & CALLS)
Customer Service (Chat & Inbound)
The primary job of a customer service representative as the first point of contact is to
address customer issues and resolve them in a timely and efficient manner on both Voice and
Non voice platforms.
Support and interact with customers on a variety of channels such as phone, email, and
ensure that all valid customer concerns are being dealt with priority.
● Good verbal and written communication
● Language preferred for verbal communication Hindi, Kannada, English and other south
Indian languages is an added advantage.
● Basic knowledge of Excel
● Maintaining a positive, empathetic, and professional attitude toward customers always
● Responding promptly to customer inquiries.
● Communicating with customers through various channels. (CHAT EMAIL & CALLS)