Roles and Responsibilities
Maintaining of all IT Assets like Server, Network, Voice Devices, Laptops, Desktops, Printers, etc inventory track the AMC /warranty details over the site
Fault repair/Troubleshooting for Desktops, Laptops across Pan India Locations.
Helping in Procurement, Asset Transfer
Asset maintenance and disposing of the old asset.
Providing IT support. Keeping up to date with advancements and best practices in IT administration.
Knowledge of Email servers & Backup systems.
Liaising with 3rd party vendors, IT providers, etc. for support where required
Experience with supporting employee/company IT needs remotely
CCTV & its Storage Knowledge and other hardware management would be good to have