Overseeing sales assistants, cashiers, shelf stockers, and other pharmacy employees. Preparing drugs and executing prescription orders for collection or delivery. Ordering pharmacy supplies and controlling the inventory on a daily basis. Enforcing best practice protocols when storing prescription drugs and controlled substances. Verifying prescription details with the healthcare specialists who prescribed them, when required. Advising customers about the recommended use, dosage, and possible side-effects of medication. Maintaining an approved drug and controlled substances list and verifying expiry dates. Monitoring product displays and shelves, as well as the general appearance of the pharmacy. Addressing customers' requests and complaints. Appointing and training new pharmacy employees and scheduling shifts.