Collection

"Knowledge of local language and area with good communication skills – local hire
Follow-up with Default customer for Recovery of over-due amount as per the allocation
For any unresolved cases, the Officer to decide on the most value added mode of follow-up
Adopt different strategies for the collection at different point of time
Ensure that Customers is treated well during the Overdue Follow up
Motivate the customers to make on time Repayment
Trace out the absconded default customers and initiate recovery process
Ensure that collection process and legal guidelines to be adhered
Initiate the process of reporting full details about non-payment customers for action plan
Ensure the Monthly Collection Target is achieved.