Technical Support Engineer
Telecom Implementation/ Network Implementation
₹18700 - 22900/month
Location
Vadodara, Gujarat
Experience Required
Fresher
Education Required
Graduation
Gender
Male
₹18700 - 22900/month
Job Type : Full time
Shift
Day Shift
Days of Work
6 Days/week
Work Hours
9 Hours/day
Other Requirements
Aadhaar Card
Job Description
Configuring, troubleshooting, training and supporting technical needs of the customer.Working as Transmission O & M, 2G and 4G Network.
• Transmission parameter tuning for equipment’s likes Huawei, Ceragon IP-10, Ceragon IP-20.
• Providing value added customer services by attending customer site meetings to resolve queries and
issues and conducting instrument demonstrations for updating the customers.
• Assisting in the entire service/ maintenance function & co-coordinating with the customer service team
for providing proactive maintenance solutions. Tracking daily complaints, ensuring proper manpower and
route planning to ensure lesser response time and faster speed of service.
• POP BW utilization maintaining to reduce BW choke
• Coordinating with Concern Teams for 3G /4G media related Issues.
• Execution of 3G Rehoming and pop migration activity.
• Co-coordinating with their respective engineers & handed over the End to End links with Ethernet
testing
• Transmission parameter tuning for equipment’s likes Huawei, Ceragon IP-10, Ceragon IP-20.
• Providing value added customer services by attending customer site meetings to resolve queries and
issues and conducting instrument demonstrations for updating the customers.
• Assisting in the entire service/ maintenance function & co-coordinating with the customer service team
for providing proactive maintenance solutions. Tracking daily complaints, ensuring proper manpower and
route planning to ensure lesser response time and faster speed of service.
• POP BW utilization maintaining to reduce BW choke
• Coordinating with Concern Teams for 3G /4G media related Issues.
• Execution of 3G Rehoming and pop migration activity.
• Co-coordinating with their respective engineers & handed over the End to End links with Ethernet
testing