*Provide Prompt Support Via Tickets Or Live Chat.
*Dependable To Be At Work During Assigned Shifts And To Complete Work As Expected.
8 Hours Daily, 24/7.
*Troubleshooting A Variety Of Technical And Non-Technical Issues Customers Are Having With Their Web Hosting Plans And Services.
*Perform Miscellaneous Duties As Assigned.
Required Skills:
*Good Communication Skills In The English And Hindi Language.
*Ability To Work Well With A Team In A Fast Paced, Constantly Changed Environment And Follow Instructions From Supervisors And Senior Colleagues.
*Outstanding Customer Service Skills And A Dedication To The Customer Service Experience.
*Knowledge Of FTP, DNS, CPanel And WHM Preferred.
*Ability To Multitask And Meet Specific Goals Set By Supervisors And Management.