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Customer Care Executive

BPO / Customer Care

₹8300 - 25000/month


Location
Location
North 24 Parganas, West Bengal
Experience
Experience Required
Fresher
Education
Education Required
Graduation
Gender
Gender
Any

Salary
₹8300 - 25000/month

Job Type
Job Type : Full time
Shift
Day / Night icon
Day / Night
Days of Work
Working Days
6 Days/week
Work Hours
Working Hours
9 Hours/day

Skills Required
Skills Required
Customer care

Other Requirements
Other Requirements
Aadhaar Card
Aadhaar Card
Bank Proof
Bank Proof
Education Proof
Education Proof
PAN Card
PAN Card


Job Description
Job Description
"Customer Care Associate - To assist the store manager to achieve the desired sales targets while ensuring the customer service of highest standardsAchievement of sales targets
 Ensure that periodic sales targets are met
 Achievement of KPI(key performance indicators)
Effective Customer Service
 Is responsible for following guidelines as Specified in brand standards.
 No. of CRM Enrollments per month & Data Accuracy
 Effectiveness of New initiatives taken to impact customer service
Manage store operations
 Maintains consistency in store operating Hours
 Ensures that store opening standards are Completed before opening
 Ensure effective display and quicker refill without spoiling the garments
Ensure Visual Merchandising maintenance
 Maintains visual merchandising standards Pertaining to entire store
 Ensures the availability of product size ranges on shop floor"