We are looking for candidates joining us as Telecaller in New Delhi. The salary for the role would range from 11000 to 16500.
Roles and Responsibilities
The primary task of a executive is to handle calls from customers or clients and provide them with a solution to their queries.
He/She must show the willingness to learn new things every time and then.
Must discuss every matter with its supervisor or team leader to get any issue sorted
Giving a resolution to the customers or clients should be the whole and sole responsibility.
Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
Desired Candidate Profile
Skills
Where communicating with the customers is the only task which is carried out majorly, a candidate applying for a job should have good Oral and written communication. An effective communicator, probably fluid with what he/she is speaking and a executive should a computer literate.
A executive should be flexible enough to adapt to any environment or changes happening in the sector. They should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis. A person should also have a clear view of what the current market trend is.
Should have good Oral and written communication.