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Telecalling Team Leader

BPO / Customer Care

₹28000 - 32000/month

White Drawf Assurance Pvt Ltd Company
White Drawf Assurance Pvt Ltd
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Verified Employer

Navi Mumbai, Maharashtra
Experience Required
1 - 5 Years
Education Required
12th Standard / PUC

₹28000 - 32000/month

Job Type
Job Type : Full time
Day Shift icon
Day Shift
Days of Work
Working Days
6 Days/week

Other Requirements
Other Requirements
Aadhaar Card
Aadhaar Card

Job Description
Job Description
Job Description
Insurance Company is looking to hire Team Leader at the Insurance sales department, preferable to have experience in the insurance field

Job Purpose:

Manages and leads a team of 15 sales agents.
Communicates company goals, and deadlines to the team.
Motivates team members and assesses performance.
Provides help to management, including hiring a sales team, and keeps management updated on team performance.
Communicates concerns and policies among management and team members.
Job Duties:

Supports sales Director and performs management duties when the Head is absent or out of office,
Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
Assists management with hiring processes and new team member field training
Answers team member questions, helps with team member problems and oversees team member work for quality and guideline compliance
Communicates deadlines and sales goals to team members
Develops strategies to promote team member adherence to company regulations and performance goals
Conducts team meetings to update members on best practices and continuing expectations
Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
Ensures company brand materials and physical working spaces meet and exceed company presentation standards
Provides quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints
Field Support.
Job Requirements
Team Leadership Experience
Product Knowledge and Industry Experience
Leadership Skills, Strong Oral and Written Communication Skills
Motivational Skills
Employee Training Experience
Interviewing Skills
Sales Skills
Strong Relationship Building
Minimum age 30 Years.

Job Location - Ghansoli
Age - 21 to 31
Salary - 28000 to 32000
Immediate Joining