Customer Care Executive
BPO / Customer Care
₹8300 - 25000/month
Location
Majri, Punjab
Experience Required
0 - 2 Years
Education Required
Graduation
Gender
Any
₹8300 - 25000/month
Job Type : Full time
Shift
Day / Night
Days of Work
6 Days/week
Work Hours
9 Hours/day
Skills Required
Customer care
Other Requirements
Aadhaar Card
Bank Proof
Education Proof
PAN Card
Job Description
"
1) Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
2) Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
3)Update customer information in the customer service database during and after each call
4)Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
5)Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers
"
1) Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
2) Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
3)Update customer information in the customer service database during and after each call
4)Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
5)Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers
"