Technical Requirement- "Facilitates and/or conducts technical training and sends employees to appropriate training as needed.
Monitors technicians' daily productivity reports and corresponding payroll records.
Monitors and follows up on parts orders with the parts manager to ensure availability.
Initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations."
Technical Skills- "Understand Common vehicle problems, reasons & the solutions.
Ability to train team on technicalities
Understand Workshop finance"
Customer handling Skills- Should be very hospitable, customer-oriented person, good in public relations.
Problem Solving- Proactiveness to understand & estimate problems & works towards solving or preventing them.
Team Skills- Needs to understand capability of each team member to assign the right task to each individual