-Must Have Experience in Loan Sales
-Build and improve relationships with customers, key suppliers and partners
-Review company practices to ensure clients get maximum satisfaction from their purchases
-Identify potential opportunities and inform the sales team to follow up
-Educate and inform clients about the company's products, services and special offers
-Attend to client complaints and resolve issues promptly
-Conduct customer satisfaction surveys and recommend ways of improving client satisfaction
-Work with internal departments to ensure company meets clients' expectations
Oversee customer relationship management system