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Customer Care Executive

BPO / Customer Care

₹8300 - 27000/month


Location
Location
Anekal, Bengaluru, Karnataka
Experience
Experience Required
0 - 6 Years
Education
Education Required
Graduation
Gender
Gender
Any

Salary
₹8300 - 27000/month

Job Type
Job Type : Full time
Shift
Day / Night icon
Day / Night
Days of Work
Working Days
6 Days/week
Work Hours
Working Hours
12 Hours/day

Other Requirements
Other Requirements
Aadhaar Card
Aadhaar Card


Job Description
Job Description
Role: Customer Care Executive / Senior Customer care Executive Job Purpose: To Answer queries/resolve problems of customers through Inbound. Attend Inbound & Outbound calls, sometime respond through email and chat to customers. Provide correct and quality information to customers on every call, promote good listening and English grammar skills. Eligibility Criteria: speak, read & Write English & Kannada or English & Telugu Able to communicate confidently and politely, with good speaking skills. Awareness on Credit cards. Detailed knowledge of intricacies of Banks products and how they compare against competitors. Good typing skills (Quality & Speed) Ability to handle telephonic conversations Good Listening & Comprehension skills Should be flexible to work in 24/7 shift Work experience: Freshers & experienced in Call Center or direct selling/telemarketing in service. Educational qualification: Graduation Mandatory.