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Customer Care Executive

BPO / Customer Care

₹5000 - 27000/month


Location
Location
Anekal, Bengaluru, Karnataka
Experience
Experience Required
0 - 6 Years
Education
Education Required
Graduation
Gender
Gender
Any

Salary
₹5000 - 27000/month
Incentives

Job Type
Job Type : Full time
Shift
Day / Night icon
Day / Night
Days of Work
Working Days
6 Days/week
Work Hours
Working Hours
10 Hours/day

Other Requirements
Other Requirements
Aadhaar Card
Aadhaar Card


Job Description
Job Description
Role: Customer Service Associate Job Purpose: • To Answer queries/resolve problems of customers through Inbound. • Attend Inbound & Outbound calls, sometime respond through email and chat to customers. • Provide correct and quality information to customers on every call, promote good listening and English grammar skills. Eligibility Criteria: • Good speak, read & Write English & Hindi mandatory. • Experience of at least 6 months in a call centre, or in direct selling/telemarketing in the service industry. • Awareness of banking products. • Fair knowledge in Banking Industry • Good typing skills (Quality & Speed) • Ability to handle telephonic conversations • Good Listening & Comprehension skills • Should be flexible to work in 24/7 shift Work experience: 6 Months to 1 years in BPO; preferably Banking Services related contact centre / BPO Educational qualification: 12th Pass, Any Graduates Age: 18 years onwards