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Customer Care Executive

BPO / Customer Care

₹20000 - 25000/month

ENOVATE Lifestyles Pvt Ltd Company
ENOVATE Lifestyles Pvt Ltd
Verification check
Verified Employer

Location
Location
Malad West, Mumbai, Maharashtra
Experience
Experience Required
2 - 15 Years
Education
Education Required
12th Standard / PUC
Gender
Gender
both

Salary
₹20000 - 25000/month
Incentives

Job Type
Job Type : Full time
Shift
Day Shift icon
Day Shift
Days of Work
Working Days
6 Days/week
Work Hours
Working Hours
9 Hours/day

Skills Required
Skills Required
Advanced English

Other Requirements
Other Requirements
Aadhaar Card
Aadhaar Card
Bank Proof
Bank Proof
Education Proof
Education Proof
Others
Others
PAN Card
PAN Card


Job Description
Job Description
· Responsible For Making Inbound/ Outbound Calls And Regular Follow Up On Leads Assigned. (No Cold Calling, Leads Will Be Provided) · Build A Strong Relationship/ Trust With Customers By Understanding The Customer Requirements And Suggesting The Right Product To The Customers. · Selling Jewelry Over Webchat, Phone, Email And Achieve The Targeted Sales Numbers & Value, Set Quality Parameters · Explaining The Product Features In Detail And Variations For The Same. · Understand The Customer Requirements, Encourage Them With Current Offers · Address All The Issues/Grievances Of Customers And Provide The Right Customer Experience. · Capture The Insights From Customer Interactions And Share Them With The Internal Team. · Strictly Adhere To The Process Requirements . Need a person who can primarily read and speak Telugu, Kannada, Malayalam, Tamil, if writing is also known than that would be an added advantage