Customer Care (Chat Process)
BPO / Customer Care
₹11000 - 15000/month
Quick Tech Sources
Verified Employer
Location
Preet Vihar, Delhi, Delhi
Experience Required
Fresher
Education Required
Graduation
Gender
both
₹11000 - 15000/month
Incentives
Job Type : Full time
Shift
Day Shift
Days of Work
6 Days/week
Work Hours
8 Hours/day
Skills Required
Advanced English
Other Requirements
Aadhaar Card
Others
Job Description
We are hiring for the role of "customer Support Executive". Interested candidates can send in their updated resume for the rounds of discussion. Job Location : Delhi NCR.
Experience : Freshers. Key Responsibilities : Responsible for receiving inbound calls and address customer queries; Answer calls professionally to provide information about products and services; Understanding customer requirements; Providing the right customer experience.
Skills and Competencies : Excellent verbal communication; Telephone etiquette; Fluency in English and Hindi language; Persuasive skills; Listening skills; Service orientation; Integrity; Knowledge of customer service principles and practices; Customer service orientation; Ability to listen and active problem solving skills; Good interpersonal skills; Ability to handle pressure; Attention to detail and accuracy.
Education and Experience : Graduate or Experienced in BPO. Fluency in English & Hindi Mandatory.
Experience : Freshers. Key Responsibilities : Responsible for receiving inbound calls and address customer queries; Answer calls professionally to provide information about products and services; Understanding customer requirements; Providing the right customer experience.
Skills and Competencies : Excellent verbal communication; Telephone etiquette; Fluency in English and Hindi language; Persuasive skills; Listening skills; Service orientation; Integrity; Knowledge of customer service principles and practices; Customer service orientation; Ability to listen and active problem solving skills; Good interpersonal skills; Ability to handle pressure; Attention to detail and accuracy.
Education and Experience : Graduate or Experienced in BPO. Fluency in English & Hindi Mandatory.