The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid) and Fixed Line Business in the assigned regions. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business.
Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts.
Key Deliverables
• Deliver Data, Voice and Fixed Line installation as per assigned targets
• New account break-in (hunting) for Data, Voice and Fixed Line.
• Cross-sell multi-product lines in existing and new customer
• Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity
• Be aware of competition plans & collect insights for market intelligence
• Monitor competition’s customer offerings and planning sales interventions for different class of clients.