"!!!! Hiring for FirstSource!!!!
JD1867 Collection Executive- Caller
Responsibilities of candidates include:
1.A collection agent attempts to collect payments on overdue bills from the customers of the clients. Their objective is to locate and notify customers with delinquent accounts and solicit payments by providing repayment plans or other assistance to make it easier for debtors to pay their bills.
2. Locate and notify customers of delinquent accounts by using telephone and skip tracing techniques to solicit payments.
3. Arrange for debt repayment or establish repayment schedules, based on customers' financial situations within the client and company guidelines
4. Comply with Federal and State laws.
5. Responsible for timely & accurate collection and attaining monthly goals / targets.
6. Maintains data confidentiality and adheres to information security and
compliance norms laid out.
Special Conditions:
Excellent communication skills
Timely & accurate documentation on account
Typing Skills: 15 wpm with 85 % accuracy
Good questioning and negotiation skills
Min Education- Graduate
Min Exp- 6 months of Exp
Salary-14500- 35000
No of Openings- 20
Location-Mumbai, Maharashtra "