Customer Care Executive
BPO / Customer Care
₹13800 - 18000/month
Right Track Corporate Service
Verified Employer
Location
Bommanahalli, Bengaluru, Karnataka
Experience Required
Fresher
Education Required
Graduation
Gender
both
₹13800 - 18000/month
Job Type : Full time
Shift
Night Shift
Days of Work
5 Days/week
Skills Required
Customer care
Basic English
Other Requirements
Aadhaar Card
Bank Proof
Education Proof
PAN Card
Job Description
Understand the basic professional standards and established procedures, policies before taking action and making decisions.
Processing claims/developing projects/handling calls, as per the process guidelines.
Adhering to the SLA, and understanding Quality & Auditing parameters.
Maintaining TAT.
Assumes responsibility for work activities and coordinating efforts.
Meeting assigned productivity goals.
Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work.
Adhering to the SLA.
Adhere to attendance and punctuality norms.
Acquiring knowledge & skills of related areas of the process.
Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.
Processing claims/developing projects/handling calls, as per the process guidelines.
Adhering to the SLA, and understanding Quality & Auditing parameters.
Maintaining TAT.
Assumes responsibility for work activities and coordinating efforts.
Meeting assigned productivity goals.
Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work.
Adhering to the SLA.
Adhere to attendance and punctuality norms.
Acquiring knowledge & skills of related areas of the process.
Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.