Relationship Officer

!!! Hiring for Shubham Housing Development Finance Co. Ltd !!!
JD5608 Relationship Officer/Relationship Manager

Job Description- Relationship Officer

1.Position- Relationship Officer/Relationship Manager
2.Pay rolls- On RPO rolls
3.Reports to- Branch Manager/Area Sales Manager
4.Scope of Work:
Front-end interaction, field travel and Customer interface
Recommending apt home loan product /solution and showcasing benefits
Regular interaction with the customers through group meetings, site promotions, in office meetings and presentations
Attending to walk ins into branches & visiting clients at their place
Executing Branding / Marketing activities in the catchment area
Spearheading Documentation
6.Key Results Areas
Achievement of Sales targets both value & volume
Providing product information satisfactorily.
Delivering effective customer service
Effective resolution of customer issues / complaints
Visibility in the area through promotions/presentations/meetings
Ensuring overall customer satisfaction
7.Responsibilities:
Responsible for lead generation in the catchment areas through Executing Branding /Marketing activities.
Meeting with clients, advising and showcasing Shubham¿ products and benefits to the customers thereof.
Responsible for sales fulfilment, pre/ post sanction sales activities.
Update and upkeep of marketing and sales collaterals.
Responsible for promotional activities including group meetings, presentations as well as developer site promotions.
Responsible for front-end interaction, field travel and Customer interface.
Regular interaction with the customers through group meetings, site promotions, in office meetings and presentations.
Attending to walk-ins into branches & visiting clients at their place.
Spearheading Documentation.
Ensure the Fresh bounce collections.
7.Capabilities and competencies:
1.High Customer service and Customer-conversion Orientation; High initiative
2. Excellent Selling and Persuasion skills with confidence to engage customers.
3.Good Communication skills.
4.Language - English , Regional Language and Hindi desirable
5.Computer literate – Word / Excel / e-mail / Web based system
6.Pleasant & well-groomed personality.
8.Experience:
Minimum 1 years of experience in selling loan preferably Home Loan in Affordable Segment.
Must be earning Incentive in the current organization
Preferably from BFSI/NBFC
9.Age &Social Profile-21 -30 years


Min education- Graduate in any Discipline
Min experience- > 4 yrs experience resources without graduation could be considered
Salary- CTC 1.50 lacs- 2.90 lacs
no of openings- 2
Location- Pune, Maharashtra.