Executive Assistant

2. Duties and Responsibilities (List in the order of importance the duties and responsibilities of this job)

 The DSA will be permanently available at dealership during its working hours and attend to all the walk in enquiries of Personal Segment.
 Greets and receives customers in a welcoming manner & responsible for assisting customers throughout the buying process till the customer is handed over to Sales executive for closure.
 To offer scheme to customer and timely conversion of lead.
 Basic data entry of customer credentials along with collection and scrutiny of KYC , CIBIL and dedupe check. Ensure RC Collection and updation post disbursement
 Needs to pass on this enquiry to the Business Executive and from whereon Business Executive will ensure that the inquiry will be converted into the business.
 DSA should chase the Business Executive till the final outcome (issuance of the Deliver Order or Rejection).
 Should keep a record of all walk in customers and enquiries generated at Dealerships .
 Should keep the dealer and ABM updated regarding every stage of the process of enquiry conversion into the business.
 Telecalling to all customers as per Dealership enquiry list for leads conversions .
 Keeping in touch with hot leads through tele-calling and providing post sales service